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Hosting manual

The guide to using our hosting accounts

If you can't find the answer here, feel free to contact us. We're here to help!

Section 1 - Getting started
  Quickstart Guide
  How to 'point' your domain name
  How to make changes to your website

Section 2 - FTP Basics
  What is an FTP client?
  Configuring your FTP software
  Dreamweaver configuration

Section 3 - Email Basics
  Configuring your mail software
  IMAP vs POP3
  Adding email accounts
  What is the "catch-all" mailbox?
  Viewing your email on the web
  Autoresponders and Forwarders
  Port 25 Blocking
  SquirrelMail Trash
  Accessing Email Headers

Section 4 - cPanel Basics
  What is the cPanel?
  cPanel manual

Section 5 - MySQL Basics
  What is MySQL?
  Creating a database
  Database Backups

Section 6 - eCommerce Basics
  Using the secure server
  Using your own SSL certificate
  Shopping cart info

Section 7 - Advanced Users
  What is the path to...
  Addon Domains
  Cron jobs
  The .htaccess file
  Remote MySQL access
  Disabling catch-all email
  File permissions
  Using Server Side Includes
  Using the FormMail script
  Creating a simple, safe contact form
  AWStats terminology explained
  Changing your account's domain name

Section 8 - Resellers
  Using your DNS information
  Creating a new account
  Terminating an account
  WHM features
  Using 'Packages'
  Recommended cPanel themes
  Accessing a client cPanel
  A note about "Demo" Accounts
  Limitations on your clients
  Providing AWStats outside cPanel
  Emailing accounts on the same server
  Redirecting the A record

Section 9 - Troubleshooting

  Email related
  I'm not receiving any email!
  Can receive email, but can't send any?
  Can't delete email in SquirrelMail
  External MX entry
  "503 valid RCPT command must precede DATA" error
  .eml Attachments rejected

  Other
  Why can't I see my changes immediately?
  What is a Traceroute?
  Fantastico Outdated Installations
  Fatal error: Allowed memory size exhausted
  Accessing Webmail and cPanel behind a firewall
  Lost cPanel password