Acceptable Use Policy
Acceptable use of our services
MyHost has developed an Acceptable Use Policy ("AUP"), which is intended as a guide to the customer's obligations when utilizing MyHost's services. Any use of MyHost services constitutes acceptance of these obligations as they are written at the time of each respective use.
Any complaints regarding violation of this AUP should be sent to
abuse@myhost.co.nz
The following conditions apply to customers of MyHost, their customers, affiliates and subsidiaries.
Passwords and Security
Customers of MyHost are required to ensure the security of data uploaded onto and transmitted via our network.
Such security measures include:
- Keeping all website scripts and code updated
- Maintaining secure, confidential passwords
- Ensuring the security, validity and good intentions of anybody you grant access to any part or your website, hosting, reseller or resold account(s)
Secure passwords are ideally considered to be no less than 8 characters in length, containing no dictionary words, and consisting primarily of a random combination of letters, numbers and special characters.
At no time should free unmonitored access to any part of our service unintended for general public consumption be granted or allowed. This includes a strict ban on the provision of "demonstration" accounts, "trial" accounts, or publicly accessible cPanel, webmail, FTP or email login details.
Accessing illegally, or without authorization, computers, accounts, or networks belonging to MyHost or any other party, or attempting to penetrate security measures of any such system is strictly prohibited.
Any activities that may be used as a precursor to an attempted system penetration (i.e. port scan, stealth scan, or other information gathering activity) are also unacceptable when executed both to or from our networks or equipment.
Software
Data housed or executed within our hosting environment must not cause excessive resource consumption or be in any way detrimental to the performance or integrity of services we provide.
Software specifically banned includes, but is not limited to:
- Proxy scripts
- Soap mailers
- Non-secure FormMail scripts
- Shell emulation scripts
- Background-running processes
- IRC Bots
- eggdrop
- BitchX
- XiRCON
- warez
Daemons or persistent programs and scripts are also prohibited for customer use on MyHost servers.
Email usage and spam
Sending unsolicited bulk and/or commercial messages is not acceptable either from or to MyHost servers, nor is the facilitation or aiding of such activity in any way.
We reserve the right to determine the legitimacy and origin of any email sent from, to or through our network and will act as necessary to stop email or messaging activity we consider unlawful or harmful to either the performance of our network and equipment, and/or the reputation of MyHost as a service provider.
Large volume mail senders should consult with MyHost prior to the sending of legitimate bulk email to acknowledge their compliance with relevant laws relating to email, and to confirm the consent of all intended recipients to receive such email.
Adult and Offensive Content
MyHost maintains a "No Adult Content" policy for all users, due to the potential strain on resources adult content and websites can demand.
For the purposes of this policy, we generally consider all forms of data containing content of a lewd or sexually explicit manner to be "Adult" in nature. This includes, but is not limited to, male and female nudity or portrayal of sexual acts. Revenue-generating hyperlinks to websites containing such material are also banned from our services.
MyHost reserves the right to decide what it considers "adult content", "adult material", "sexually explicit", or "sexually related". We may be able to evaluate the suitability of any potential customer website if necessary, so please ask if you're unsure.
Using MyHost's network as a means to transmit or display defamatory, harassing, abusive, racist or threatening language is also strictly banned.
Parked Domains
For performance and reliability, we need to limit and control the number of separate websites hosted on our servers. We rely on the fact that one hosting account generally equals one website.
For this reason, "parked" domain names - that is, additional domain names that we park onto an existing account for you - are to be used solely for the purpose of displaying the same content as the domain name we're parking them onto. They are not to be used for providing the appearance of separate websites within a single account.
For those wanting to host multiple websites, we offer
resellers hosting plans, as well as free parking for domain-names on all of our plans.
Negligent activities
Advertising, transmitting or making available any software, program, product, service or information pertaining to or facilitating the creation or sending of Internet viruses, worms, Trojan horses, pinging, flooding, mailbombing, or denial of service attacks is absolutely prohibited.
Any activity that disrupts the use of, or interferes with, the ability of others to effectively use the network or any connected network, system, service, or equipment is banned.
Engaging in activities that are determined to be illegal, including advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, phishing pages, fraudulently charging credit cards, and pirating software may result in removal or interruption of your services and data without notice.
Engaging in activities, whether lawful or unlawful, that MyHost determines to be harmful to its clients, operations, reputation, goodwill, or customer relations may result in the loss of access to services or the termination of our agreement. MyHost will be the sole arbitor of what consitutes a violation of this policy.